Meeting etiquette in Cambodia: titles, cards and greetings

First meetings set the tone for business relationships in Cambodia. Getting greetings, titles and small courtesies right shows respect and helps build trust.

Greetings

• The sampeah: palms together, raised to chest or chin level with a slight bow. It's appropriate in most settings, especially with senior people.
• Handshakes: common with foreign business partners, particularly between men. Wait for the other person to offer their hand.
• Women: many Cambodian women prefer the sampeah; follow their lead.

Titles and names

• Use titles such as Mr, Mrs or Dr, or official titles for government officials.
• Cambodians often put the family name first. Ask how someone prefers to be addressed if unsure.
• In Khmer, "Lok" (Mr) and "Lok Srey" (Mrs) are polite forms of address.
• Senior officials may carry honorific titles; use them as written on their cards.

Business cards

• Bring plenty of cards, ideally with English on one side and Khmer on the other.
• Present and receive cards with both hands.
• Take a moment to look at the card before putting it away respectfully.

Seating and order

The most senior people are usually seated first and in the most prominent positions. Wait to be shown where to sit.

Small talk

Start with polite conversation about your trip, Cambodia or general topics. Avoid sensitive subjects such as politics or the Khmer Rouge period unless your host raises them.

During the meeting

• Speak clearly and avoid slang.
• Use an interpreter if needed, and address the person, not the interpreter.
• Be patient; decisions may need further consultation.

After the meeting

• Follow up with a polite email summarising the discussion.
• Maintain contact; relationships develop over time.

Common mistakes

• Being too direct or pushing for quick decisions.
• Showing frustration publicly.
• Ignoring hierarchy.

A sample first meeting

1. Arrive a few minutes early and wait to be greeted.
2. Greet the most senior person first with a sampeah or handshake, following their lead.
3. Exchange business cards with both hands.
4. Sit where your host indicates.
5. Spend a few minutes on polite conversation before business.
6. Present your ideas clearly, leaving time for questions.
7. Agree on next steps without pressing for an immediate decision.
8. Thank your hosts and follow up by email the same day.

Frequently asked questions

Should I bring a gift to the first meeting?

It isn't expected, but a small gift from your home country is a thoughtful gesture, especially when meeting someone senior.

Is it rude to take notes?

No. Taking notes shows that you take the meeting seriously.