Privacy Policy
https://soklang.com (effective date: 3 December 2025)
1. Introduction
https://soklang.com is dedicated to promoting tourism across Cambodia’s 25 provinces and cities. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, subscribe to newsletters, contact us, or use our services.
2. Information We Collect
- Automatically collected data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and cookies (for analytics and site improvement).
- Voluntarily provided data: name, email address, country of residence, travel interests, and any message content when you subscribe to our newsletter, fill out contact forms, request brochures, or comment on blog posts.
- Third-party analytics: We use Google Analytics, Meta Pixel, and similar tools to understand visitor behaviour and improve content.
3. How We Use Your Information
- To send you tailored travel inspiration, province guides, festival updates, and exclusive offers about Cambodia.
- To respond to your inquiries and provide customer support.
- To analyse website performance and improve user experience.
- To display relevant advertisements when you visit other websites (re-targeting).
- To comply with legal obligations.
4. Cookies & Tracking Technologies
We use essential, performance, and marketing cookies. You can manage cookie preferences via the cookie banner or your browser settings. Refusing non-essential cookies may limit some functionalities (e.g., personalised recommendations).
5. Sharing of Information
We never sell your personal data. We may share information only with:
- Trusted service providers (Mailchimp for newsletters, Google Analytics, hosting providers) who are contractually bound to protect your data.
- Cambodian tourism boards and licensed local operators when you explicitly request bookings or inquiries.
- Legal authorities if required by law.
6. Data Security & Retention
We implement industry-standard security measures to protect your information. Personal data is retained only as long as necessary for the purposes stated above or required by law (newsletter subscribers: until unsubscribed; inquiry data: up to 3 years).
7. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data, and to unsubscribe from marketing communications at any time via the “Unsubscribe” link in emails or by contacting us.
8. Children’s Privacy
Our website is not intended for persons under 16 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
Thank you for trusting us with your journey to the Kingdom of Wonder! 🇰🇭